General
Smoke-free property
Heating
Facilities for disabled guests
Designated smoking area
Packed lunches
Non-smoking rooms
Room service
Elevator
Wake-up service
Suit press
Safety features
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Face masks for guests available
Access to healthcare professionals
Thermometers for guests provided by property
Food & Drink
Kids' meals (Paid)
Special diet meals (on request)
Bar
Restaurant
Breakfast in the room
Tea/Coffee maker
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Breakfast to-go containers
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Front Desk Services
Baggage storage
Express check-in/out
24-hour front desk
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Activities
Bicycle rental (Paid)